PRESS NOTE....Call Center Based International Cheating.....

O/o Commissioner of Police

Hyderabad City,

date.08/10/2015

PRESS NOTE

CALL CENTER BASED INTERNATIONAL CHEATING RACKET BUSTED BY HYDERABAD CITY SOUTH ZONE POLICE.

14 PERSONS ARRESTED

Promoting Safety & Security to the citizens of Hyderabad City, a sustained drive has been initiated to control the unlawful activities of the criminals  and to locate criminals who have been continually indulging into unlawful acts, The  Hyderabad City Police has untiringly and carefully initiated and instigated a legal combat against fanatic crime in the city.

In this connection vehicle checking has been conducted at various places in an active manner to prevent and detect the organized criminals.

During the vehicle checking in the evening hours on 7/10/15 at Ganga Nagar Nala, Rein Bazar of South Zone by Sri Govinda Swamy, SI of Police, Rein Bazar PS.  SI of Police noticed two persons moving on bike on suspicious manner with a bag & a laptop. On suspicion, checking officer stopped and probed them. On questioning, they revealed them self as Mr. Ben Hopkins & Jason Smith. Police having a suspicion on their language and names and verification with the available documents in the bag of Ben Hopkins, his name appears to be Basith Ali R/o Tolichok, Hyderabad, Due to the indifference attitude of Basith Ali @ Ben Hopkins, the Checking Officer further verified Laptop available with him. On examination of his laptop, typical phone software is available. On probing, Basith Ali @ Ben Hopkins revealed that he along with his friend Parvez  have planned to cheat the citizens of USA by luring them with false promises that they are providing  the personal loan to the needy as required  by calling them directly over phone in USA slang / accent using the technology  from the residence of Pravez at Rein Bazar from 7.30 PM to 5 AM daily.

Immediately after confession by both the accused regarding continuously cheating the citizens of United Kingdom and United States of America, the checking officer took Basathi Ali and Parvez into custody and conducted the through enquiry and recorded their confessional cum seizure panchanama of the both the accused separately in the presence of mediators and seized the bag containing the documents,  laptop and Samsung Cell Phone of Basith. In pursuance to the confession statements of the accused, one monitor, CPU and Headphone set from the house of pervez under puncahnama.  

 

The said Basith further revealed that. Parvez and Bashith worked together in Adroit Web Solutions., a call centre for some time and both became good friends and they used to call the clients of United States and United Kingdom who applied for personal loans. Later in the year 2012, said company was raided and sealed by the police as they cheated the USA/UK nationals.

After this incident, Basith joined at Numan’s Office who is also indulging in the same fake loan process at Tolichoki for some time along with Naushad, Quayyum and Junaid. The said Nauman collected the processing DATA (LEADS) from one Khader R/o Towlichowki who is having processing centre at Manikonda. Basith is not happy with the share amount a such he left the office of the Numan and  he contacted the Parveiz and continued their meetings frequently and arrived at a decision to float their own fake loan Processing Centre at the residence of Pravez at Rein Bazar duly collecting/ obtaining the DATA from Ishan Pathake r/o Gujarat State who is considered to be the kingpin of this illegitimate business.

Line of Investigation: (Link based)

As per the confession of Basith, the South Zone Police raided the office of the Nauman and his team members at Towlichowki and took them in to custody. In the confession of Nauman, he revealed that he along with Naushad, Quayyum and Junaid jointly worked in the same process. Two Laptops, Two cell Phones and two head phones were seized from the possession of Nauman office under a cover of Panchanama.  

Based on the confession statement of Nauman, the South Zone Police proceeded to the processing centre of Khader situated at OU Colony, Golkonda. After interrogation, the confession statement of Khader was recorded wherein he revealed that he is running the processing centre by employing staff viz Waseer, Waseem and Saud without any name of their office. Khader further revealed that he used to get LEADs from Ishan Pathake, Gujarath State and also informed that he previously worked with one Abdullah at Adroit Web Solutions, Panjagutta. One Laptop, Two cell Phones, three desktops and two head phones were seized from the possession of Khader from his office situated at Mani Konda under a cover of panchanama.

Basing on the confession statement of Khader, the South Zone Police proceeded to Abdullah’s office located in the Topaz building, Panjagutta and Abdullah was taken into custody. After interrogation, the confession of  Abdullah was recorded wherein he revealed that, he is having office by name AB Solutions situated at Panjagutta which is into the processes of Credit Cards and loans of ICICI Bank and HDFC Bank in the legal procedure and simultaneously having a fake loan processing  centre (cheating process) at Topaz building that is managed and administered by two team leaders viz Salam and Imtiyaz. One Laptop, one cell phone, Desk Tops and 5 head phones were seized from the office of the Abdullah located at Topaz building.

Cheating Procedures:

	Office Setup :	They establish the office with basic infrastructure like computers with internet connection and head Phones.
	Recruitment :	They recruit the employees who are having good English speaking skills only through known sources /references.
	Training       :	They will provide training to the new staff people for a   period of 15 days by their team leaders on accent, US /UK time Zones, about script and voice of the processes. The recruited people will be provided English names like Syed Salman – David White, Khader – Rozer Banks, Basith – Ben Hopkins.
	DATA/LEADS:	They will get the DATA of US / UK loan customers consisting of Name, Date of Birth, Email ID, Address, Social Security number, Bank Account number etc in 40 columns information of one customer which is called one LEAD.
	How they get LEADs/ DATA	They will purchase the LEADs for Rs. 36 to Rs.38. Daily they will purchase nearly 200 to 300 leads per day from DATA Providers. Ishant Pathak is the familiar LEADs provider. He hails from Bhavnagar, Gujarat State.
	Utilization of Technology and US / UK based phone Numbers.	1. The Organizers will create separate US & UK skype accounts by creating email id in yahoo mail Ids. 2.  They will purchase the US and UK based Land line phone number using the Address particulars of the US and UK customers DATA. 3. They will add the US based phone number in the free software called eyebeam, X-lite soft-phone.
	Local Processing	The purchaser will provide the LEADs to their team leaders, again the team leader distribute the LEADs among their members. Members will call to the US/UK customers over phone directly using the technology. If the customer do not respond to the call, the team members will leave the message to the answering machine as per the script provided by the local team leader such as “Hi, This message is for Eg. Antony Brown (Customer Nam). My name is David White (Local Team Member). I am calling you from Quick Cash Loans (X Y Z Company Name); the call is regarding loan application you made earlier. It has been approved. If you want this loan call me back on the numbers on 5129618636 and my ext: 777”. “If the customer will lift the call or replies to the voice mail, the local member will follow the script provided him” After following the script, If the customer is convinced / satisfied, The local caller will ask the customer  to pay the one month advance monthly repayment of the sanctioned loan amount using U-Kash or green dot card  money pak card which are available at leading stores in US like CVS pharmacy, Wallmart, Wall Greens, 7/11 etc. These cards costs about $-5 and it is re-chargeable with required amount of dollars/ pounds. The monthly repayment will be from 100 Dollars to 300 Dollars depending on the loan amount 1000-5000 Dollars. The Local Organizer will forward the 16/14 digit card number followed by C.V.V number of green dot money Pak / U-Kash card and its expiry date to the LEADs provider. Leads provider, communicates the cash card details of the customer to the foreign hacker / blocker to en-cash the amount of the card. After en cashing the amount by the hacker / blocker, he sends back the en-cashed amount to the leads provider after deducting his percentage. After collecting the amount; LEADs provider will send the money via various media other than banks to the local organizer.
8.	Blocking the Customer phone no.	After receiving the one month advance monthly repayment amount from the customer, customer phone number will be blocked by the local team leader. If the customer calls from any different number will also get blocked by the team leader.
9.	Identification of the customer data	LEADs information will be in normal MS Excel Sheet. After calling the customer, the local team members will keep the book mark based on the customer feedback. If not interested – Data will be marked in Red Colour, waiting – will be in yellow and advance paid customer will be marked in Green.

ACCUSED NAMES AND ENGLISH NAMES

Sl. No.	Name of the accused person	English name
1	Md. Abdul Parvez	Jason smith
2	Basith ali @ Arshad	Ben Hopkins
3	Syed Afsah Ul Islamuddin @ Nauman	Keeth Brown
4	Syed Mudassir Mohiuddin @ Naushad	David Homes
5	M.A. Khader	Roger Banks
6	Wasir Asif	Sam Wilson
7	Waseen Ahmed	Jack Smith
8	Soud Ahmed	Austin Mark
9	Md. Quayyum	Kevin Cooper
10	Sk. Junaid	James Smith
11	Syed Abdullah	Stuart Brown, Frank Jordon
12	Md. Imtiyaz	Steve Jones
13	Syed Salman	David White
14.	Ravi Teja	Ben Hawkins

Call Centres Names

1. Parwez Calling Solutions, Reinbazar
2. Quick Cash Loans, Towlichowki
3. AB Calling Solutions, Panjagutta
4. Cash Same Day, Towlichowki

Absconding accused persons

Sl. No.	Name of the accused person	English name
1	Ishan Pathak
2	Aleem	Jason Smith
3	Mubeen	Jack Thomson
4	Rahul Bajaj

Thus, they cheated thousands of persons belong to United States of America and United Kingdom by using this innovative cheating process.

Hyderabad City Police advises the Citizens to be cautious and do not fall prey into the hands of online cheaters by depositing money in their accounts or by providing Debit/Credit Card numbers/Data.

Repeat offenders involving in duping the gullible citizens will be booked under PD Act.

The above arrests were made under the supervision of Sri R.Srinivas Reddy, Inspector South Zone, Sri K.Chandrashekhar Reddy, Inspector Reinbazar, SIs Sri Santosh Kumar, Sri Srisailam, and Sri Govind Swamy.

Commissioner of Police

Hyderabad City